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Included now

POS, Sales & Order Operations

POS / Trade

Counter billing, receipts, parked bills, returns, day close, order fulfillment, and shared return handoff.

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Customer Display Structure

How POS, Sales & Order Operations Appears On The Website

A module page should show the buyer what the module does, how it looks or flows, which facilities are included, where the workspace opens, and what must be ready before live use.

Hero And Scope

Name, workspace module, short summary, availability, and setup CTA.

Visual Proof

Live screenshots from Admin Gallery or a workflow visual when live proof is pending.

Facilities

The exact facilities a buyer can understand before setup starts.

Workspace Path

Where the customer works after access, role, and subscription are ready.

Readiness

Packs, owner modules, workflow steps, boundaries, and rollout checks.

Commerce Flow
POS, Sales & Order Operations commerce workflow visual for public module display

POS, Sales & Order Operations Visual

Shows sales, customer order, payment, stock, tax, and reporting as one governed business path.

Included capability

This capability is part of the BPT core business suite and can be enabled when the organization setup, plan, and user roles are ready.

How We Enable It

Confirm organization setup
Assign user access
Add required business data
Check the workflow with your team

Included Facilities

These are the facilities a buyer can understand before setup. The actual workspace shows only the menus and actions allowed for the organization, selected plan, and user role.

POS checkout

Enabled through BPT setup and shown to the right users when the organization is ready.

Returns

Enabled through BPT setup and shown to the right users when the organization is ready.

Day close

Enabled through BPT setup and shown to the right users when the organization is ready.

Order fulfillment

Enabled through BPT setup and shown to the right users when the organization is ready.

Commercial Pack Picture

What Can Be Sold From This Capability

These packs show the practical buyer-facing scope while keeping every business rule inside the owning BPT module and backend service.

Retail Counter POS

Sellable retail package for grocery, mart, apparel, cosmetics, gift, and everyday counter billing where the customer needs fast checkout with governed stock and payment impact.

Included now

Owner: POS with Catalog, Inventory, Payments, Tax, Posting, and Finance support

  • Barcode or search-based checkout with receipt and reprint support
  • Cash, card, UPI, split, credit, pending, and retry-safe payment recovery handling
  • Returns, refunds, shift close, day close, tax snapshot, stock impact, and posting handoff
View pack details

Grocery POS With Device Setup

Grocery package for weighted items and high-speed counters after the customer printer, scanner, scale, and cash-drawer path is verified.

Available with hardware setup

Owner: POS plus Provider Management and Device Management

  • Weighted item, unit, barcode, tax, and stock setup through owning modules
  • Printer, scanner, weighing scale, and cash drawer readiness gate
  • No automatic payment-status polling; operators use clear retry or recovery actions
View pack details

Restaurant Settlement Bridge

Restaurant and KOT should be sold under Hospitality. POS participates only where counter-style settlement, receipt, or payment handoff is configured.

Hospitality-owned setup

Owner: Hospitality owns restaurant, table, KOT, KDS, bar, folio, and pass flows

  • Hospitality-owned table, waiter, menu, KOT, KDS, restaurant, and bar flow
  • POS-style receipt, counter settlement, and payment handoff only where configured
  • Void, refund, pass cancellation, tax, stock, and posting authority stays backend-owned
View pack details

Electronics Serial And Warranty POS

Electronics package for stores that need serial, IMEI, accessory bundling, warranty, exchange, and controlled refund workflows.

Available with setup

Owner: Catalog, Inventory, POS, Warranty, Payments, Tax, Posting, and Finance

  • Serial or IMEI capture tied to Catalog and Inventory source records
  • Warranty and exchange notes with manager-authorized return and refund paths
  • Payment, stock, tax, posting, and audit trail review after each sensitive action
View pack details

Chain Store POS

Enterprise package for multi-branch retailers that need organization scope, branch counters, central controls, reporting, and role-wise visibility.

Available with enterprise setup

Owner: Platform, Catalog, Inventory, POS, Payments, Finance, and Reporting

  • Branch and counter setup with role, subscription, and organization isolation
  • Central product, price, stock, customer, payment, and generated-impact reporting
  • Server-side paging, search, filters, and guarded direct-route/API access
View pack details

Ownership Guardrails

Source Of Truth By Area

Product, barcode, price, tax defaults, and service catalog

Catalog

Users select products from approved lookups; POS must not create hidden product, tax, or price facts.

Stock balance, stock ledger, warehouse, transfer, and adjustment impact

Inventory

Sale, return, and void outcomes must be verified against backend-owned stock and generated ledger records.

Counter billing, parked bills, receipts, return handoff, shift close, and day close

POS / Trade

Actions are visible only when role, status, subscription, organization, and business state allow them.

Restaurant, bar, table, KOT, KDS, service coupon, pass, folio, and booking flow

Hospitality

Restaurant/KOT is not a generic POS promise; POS is only the configured settlement or receipt bridge.

Payment status, gateway retry, tax snapshot, posting queue, ledgers, and financial reports

Payments, Tax Charges, Posting Engine, and Finance

Backend services remain the authority for amount, tax, payment, posting, and accounting transitions.

Printers, scanners, weighing scales, payment terminals, SMS, WhatsApp, email, and delivery integrations

Provider Management

No provider id, device endpoint, credential, or behavior is hard-coded in POS pages or public catalog copy.

Operator Flow

How Daily Work Should Run

Retail Counter Flow

  1. 1Prepare products, units, barcodes, taxes, prices, and stock in Catalog and Inventory.
  2. 2Open the correct organization, branch, counter, and shift with role-approved access.
  3. 3Scan or search items, apply allowed discounts or loyalty, and collect the selected payment mode.
  4. 4Print or send the receipt, then review payment, tax, stock, posting, and day-close impact.

Payment Failure Recovery

  1. 1Show the backend payment state clearly when a gateway or terminal payment is pending or failed.
  2. 2Offer an operator retry, alternate payment, or manager-approved cancellation path without automatic status polling.
  3. 3Keep idempotency, reason, actor, organization, and audit trail for every retry or recovery decision.
  4. 4Update the final payment, posting, stock, and receipt state only after backend confirmation.

Hospitality Settlement Handoff

  1. 1Create table, KOT, KDS, restaurant, bar, or folio actions inside Hospitality first.
  2. 2Use POS only for configured counter settlement, receipt, or payment handoff.
  3. 3Apply void, refund, pass cancellation, and reversal authority through backend-approved workflows.
  4. 4Verify payment, tax, stock, posting, and audit effects in the owning modules after settlement.

Launch Readiness

Ready Scope And Boundaries

This keeps the public promise aligned with backend-owned module rules, provider readiness, and the rollout checks needed before customer go-live.

Backend authority

Ready for governed rollout

Public POS packaging keeps validation, authorization, organization scope, amounts, taxes, stock, posting, payment state, and audit under backend ownership.

Enterprise and normal-user fit

Ready for positioning

Retail, grocery, electronics, restaurant bridge, and chain-store packs are visible with clear ownership so small shops and organizations can choose the right setup.

Payment retry behavior

Policy defined

Failed or pending payments are positioned around explicit operator retry and recovery actions, not automatic payment-status polling.

Hardware and offline claims

Customer setup gate

Printers, scanners, scales, terminals, cash drawers, KDS devices, and offline billing are not marked universally live until provider/device checks pass.

Hospitality separation

Aligned

Restaurant, table, KOT, KDS, folio, bar, pass, and booking flows are clearly kept under Hospitality ownership.

Do Not Over-Promise These Items

  • Do not sell physical weighing scale, printer, scanner, cash drawer, KDS, payment terminal, or offline mode as live until the exact provider or device is configured and verified.
  • Do not let POS duplicate Catalog, Inventory, Payments, Tax, Posting, Finance, or Hospitality business rules.
  • Do not expose branch, organization, role, customer, supplier, ledger, product, warehouse, or tax ids as manually typed public or operator-facing values.
  • Do not claim launch completion until the selected product path passes the agreed go-live checks on the public URLs.

Clear Product Positioning

This page keeps the public message simple: what this capability does, when it can be enabled, and which workspace the customer uses after setup.

Availability: Included nowCategory: Core Business SuiteScope basis: Product setup